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How aerox888 Handles Your Personal Information

Your account data, payment details and browsing activity on aerox888 are handled with clear purpose and kept only as long as necessary.

Account data protectedDANA, OVO, GoPay wallet privacy coveredYour right to request deletionCookie use disclosedContact path for data queries
aerox888 How aerox888 Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply a layered approach to keeping your information secure — from how cookies work in your browser to how long we keep your account records after you stop using the platform. Each area below covers a specific part of how your data moves through our systems.

Cookie Control

We use session cookies to keep you logged in and analytics cookies to understand page load patterns. You can adjust cookie preferences in your browser settings at any time.

Account Security

Your login is protected with OTP verification sent to your registered number. We flag any login attempt from an unrecognised device and notify you through your account email.

Data Retention

We keep account records for as long as your account is active and for a reasonable period after closure, in line with applicable local law. Payment references linked to DANA, OVO or GoPay are retained for transaction audit purposes.

Your Right to Request

You can request a copy of the data we hold, ask us to correct inaccurate records, or request deletion. We verify your identity before acting on any such request.

REACH OUR TEAM

How to Contact Us About Your Privacy

If you have a question about the data we hold on your account, want to correct something, or need to know what information is linked to your DANA, OVO or GoPay wallet, our support team is the right starting point. Send your request through any of the channels below and include your registered account email so we can verify your identity before accessing any personal records.

Live Chat Start a chat from any page on aerox888. Verify your account email at the start so the agent can pull your data record quickly.
Email Support Email our data team directly with your account email in the subject line. We aim to respond to all privacy requests within the standard review window.
Account Help Centre Log in to your account and navigate to the Help section to submit a formal data request, including access, correction or deletion requests.

Privacy Questions We Actually Get Asked

These are the questions our support team receives most often about how aerox888 handles personal data. If your question is not here, reach out through live chat or email with your account details and we'll walk you through it directly.

We store only the transaction reference and amount for reconciliation. We never store your e-wallet PIN, login password or full account number for DANA, OVO or GoPay.

Yes. Send a data access request through our Help Centre or via email with your registered account email. We verify your identity first, then provide a summary of records we hold.

Submit a deletion request through the Help Centre while logged in, or email our support team. Deletion is processed after identity verification and subject to any legal retention requirements.

Only with payment processors handling your DANA, OVO or GoPay transactions, and fraud-screening services. We do not sell or share your data with advertisers or unrelated third parties.

We use session cookies for login continuity and analytics cookies for site performance. You can block or clear cookies through your browser settings; some login features may be affected if session cookies are disabled.

We retain records for a period after closure as required by applicable local law. Payment transaction records linked to your wallet are kept for audit and dispute resolution purposes.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.